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Contact / Support

Questions or queries with regards to Affect3D products?

You’re at the right place.

 

To get answers to your questions as quickly as possible try the following:

1. Make sure you’ve downloaded the latest version of the flash player.

(product updates available as they are released)

 

2. Check the comments below for an answer and post a comment if you’d like public response

 

3. Email me directly at service@affect3d.com


4. Or submit the enquiry form below

Detail the issue as best as possible including:

  1. your operating system
  2. what the problem is and
  3. what you are doing to cause it

Required fields are marked *.

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October 21, 2013
0

having a hard time starting file download. cant even get back to my username to download purchase

Supro
October 21, 2013
0

Contact service@affect3d.com and we’ll be able to help you login to your account and get your download.

October 17, 2013
0

I am having issues with many of the sam problems that are posted. I have an iMac, I have received the patch and I can see the icon but nothing works. I just get a screen that says 0%. Can you please help?

Supro
October 22, 2013
0

Contact service@affect3d.com and we’ll be able to help you in getting a working download.

[…] That’s it! (should be very similar for the mac) If that does not work for you visit: http://affect3d.com/support for […]

October 13, 2013
0

pieas sand my this e-mail a.s51@mail.com last e-mail is rong my order number (2013-0928-0953-39-313 (5019019)

Supro
October 22, 2013
0

Contact service@affect3d.com with the issue you’re having.

October 11, 2013
0

I am having the same issues as many of the folks here. please help. I’ve sent a few different emails. I’ve been charged for the product and it isn’t working.

Supro
October 22, 2013
0

Contact service@affect3d.com and we’ll be able to help you in getting a working download.

October 5, 2013
0

love it

September 30, 2013
0

Hi, Girlfriends4ever doesn’t seem to work on my ac after extraction. The ‘start’ file just doesn’t open. Help?

Thanks.

Supro
October 22, 2013
0

Contact service@affect3d.com and we’ll be able to help you in getting a working download.

September 15, 2013
0

Fantastic! Thanks.

September 14, 2013
0

I’m guessing this will not work on tablets? Android specifically. Thanks.

miro
September 15, 2013
0

Tablets aren’t officially supported for the flash version, however you can request a MP4 HD version without the interaction (but all the scenes) which plays on any device that is capable of playing video. Contact service@affect3d.com for access.

September 11, 2013
0

First of all, there is nothing to extract. No parts of these files open as zipped files. I get the same damn thing I have seen a few times here with the 0%, but I haven’t seen any clear answers.

Supro
September 13, 2013
0

You need to use a zip extractor like winrar in order to extract the rars to a new folder. If you have an error with extracting, email service@affect3d.com with your order number.

September 9, 2013
0

I tried to extract with WINRAR and got an error.

Supro
September 13, 2013
0

Email service@affect3d.com with your order number. I’ll be able to send you an alternate download once verified.

September 8, 2013
0

Downloaded fine and extracted the files, but it says it does not have the correct path to execute. Please help

Supro
September 13, 2013
0

Email service@affect3d.com with your order number. I’ll be able to send you an alternate download once verified.

September 7, 2013
0

i need help plz i brought the Affect3D Collection 2013 but when i downloaded it i can not watch it on VLC media player whar do i do

miro
September 7, 2013
0

you don’t need vlc player or third party software to play the clips, simply click on the start.exe file to run Girlfriends 4 Ever’s custom made flash player, the other titles are image sets and simply need to be extracted, if you need more help contact service@affect3d.com

September 6, 2013
0

i’ve downloaded the files and extracted them and when i open the game, it only stuck at 0%.what should i do?plz help!

miro
September 7, 2013
0

the 0% issue usually occurs if you’re trying to open the start.exe from within the archive, if you noticed errors while extracting contact service@affect3d.com for a fast alternate download link

September 6, 2013
0

I bought and downloaded GF4ever and it will only play ‘clips/assets’ of the vid on my Macbook Pro. I tried using the VLC media player and it would not work.
When I clicked on the flash .exe link my mac prompted me to remove the file because it was damaged. I unzipped it again and had the same result.
I tried start.exe and the ‘Windows program is not supported’ message came up.
Please advise. Thanks

September 9, 2013
0

Im having the same exact problem. Did you get it to work?

miro
September 7, 2013
0

there is a mac flash projector included with Girlfriends 4 Ever, you don’t need third party software, however do contact service@affect3d.com for the latest mac patch, which will speed up playback considerably

September 9, 2013
0

Im having the same exact problem with my macbook pro. I left 2 emails but haven’t gotten a response yet. Is there a link for the latest mac patch? Thanks for your help.

September 5, 2013
0

I have a problem in opening any of the downloaded items that I’ve just bought.

I have a iMac. Mac OS X Lion 10.7.5 (11G63). I’ve tried clicking on the download name under My Downloadable Products and the .rar file downloads, in the case of Akayo The Blow Job, but it won’t open on my Mac. I tried downloading Girlfriends 4 Ever, and it would just download and never finish.

Please help with this issue. Thanks

miro
September 7, 2013
0

blow job is a simple zip file which should be able to open with stuffit or similar, as for the Girlfriends 4 Ever please contact service@affect3d.com for the official mac patch and alternate download link

September 2, 2013
0

So, everything went off without a hitch, but when I try to play something, I just get a black screen, and a 0% flashes and then disappears, I can still click buttons on the home page from this screen, but I can’t see anything. I also get the player bar, but no video ever starts.

miro
September 2, 2013
0

it may be that you’re trying to open it from within the archive, make sure it’s completely extracted before double clicking on the start.exe, if you’re still having issues or if you’re using a mac contact service@affect3d.com for help

August 31, 2013
0

thanks

August 30, 2013
0

Norton wont allow the start for the story mode to play says its unsafe and removes it can play the cut scenes however but nothing else using windows 8

miro
August 30, 2013
0

had the same issue with avast, you need to create an exception with your virus program. As long as you’ve downloaded from our official store of course G4E will run just fine, it only uses the Flash player executables. if you need further help contact service@affect3d.com

August 30, 2013
0

Norton wont allow the start for the story mode to play says its unsafe and removes it can play the cut scenes however but nothing else

August 26, 2013
0

It just says 0%. I have windows 64 bit, latest adobe

miro
August 26, 2013
0

it may be that you’re trying to open it from within the archive, make sure it’s completely extracted before double clicking on the start.exe, if you’re still having issues contact service@affect3d.com for help

August 27, 2013
0

Yup that was it! I”M DUMB< YOUR Awesome

August 25, 2013
0

Hey Guys.
I’m glad to be here with you.
First of all, congratulations for your excellent work in Affect3d.
Have you Thought in Tara&Ayako in Bondage?. In a BDSM Video/Trailer?.
Find your history, like John Willie stile. Tara could be Gwuendoline sweet girl and Ayako Agent U69, the bad girl.:
• Dildos.
• Gangs.
• Spanking
• Electro stimulation nipples and pussy in a BDSM chair.
All in stride, stopping in the detail
• We can watch as Ayako is going sweetly tying Tara’s hands first, to continue on her arms and finish on her feet, even inflicting the most terrible of punishment.
• As the Ayako’s whip is hitting Tara’s skin over and over again.
• As the Ayako’s dildo is inserting in a Tara’s pussy first, and in her ass at last.
• As Ayako is pinning the electric clamp on Tara’s nipples tied to the BDSM chair.
Or playing with time in their context.
• Inquisition.
• Alien Adduced.
• Future: Space Civilization.
Could you Imagine?. With Dickgrils… or not. It’s O.K.
Your work is so… so… cure, perfect, real, amazing and spectacular, first of all with elegance and good taste Affect3d, that could be interesting.

August 22, 2013
0

Will you be making another animation again in the near future? If so, will you be going the same route with massively unproportional breasts? I find it kind of a turn off and weird. I know there are people out there who goes nuts for that just like I have my own preferences as well. But I’d like to see something more “normal” or maybe the correct word is “natural”? for a change. Any chance that might happen?

That goes the same with the penis as well. I dig futanari but it’s just too big and makes it less realistic. =/

miro
August 22, 2013
0

yes, I’ll make more animation for sure 😀 As for the huge cock… yes there’s a good chance a smaller version will be added… as for the big boobs, it’s possible… but why??? would you want to? so hard to find big boobs in 3DX 😛

August 19, 2013
0

I have downloaded the part 1 of Girlfriends4Ever and I can’t open it. The format file is WinRAR and I am not very familiar with this one. My question is how I open a WinRAR files. I want a answer the most clearer possible like a little tutorial would be appreciated. Thx

miro
August 22, 2013
0

have all three parts in one folder. Unrar only the first part using winrar. That’s it. Double click start.exe to begin the fun. If you’re getting errors during unrar, you may have an incomplete download. Contact service@affect3d.com for help.

August 12, 2013
0

I am unable to use the start program fully. When I click on it the menu loads up (no 0% or black screen), but I am unable to click on something and have the program respond. Mousing over words changes the arrow to the index finger, but nothing else happens.

No errors occurred when unzipping.

miro
August 12, 2013
0

contact service@affect3d.com with your operating system/ version info, they’ll help you get this working

August 12, 2013
0

I turned my comp off and on again and it started working o_o lvl 1 troubleshooting op

August 9, 2013
0

really good^^
I enjoy it

July 29, 2013
0

Downloaded and unpacked Girlfriends4Ever, but the “start.app” does nothing. On a Mac, obviously. Updated Flash, but still nothing.

miro
July 30, 2013
0

send service@affect3d.com an email, they will help you with this

July 28, 2013
0

I seem to be having the same problem as several people here, I un-pack each of them using WinRAR and it says for all 3 of them: Affect3D\Girlfriends4Ever – Part 1.rar: CRC failed in A3D005_Affect3D_Girlfriends4Ever_v1\assets\media\video\Affect3D_G4ES00P02.mp4. The file is corrupt
! \Affect3D\Girlfriends4Ever – Part 1.rar: Unexpected end of archive

I’ll try re-downloading them to see if that solves the problem

Supro
July 28, 2013
0

Contact service@affect3d.com and we can help you out with the issue better.

July 27, 2013
0

I have downloaded the three parts of G4E. During the unpack process, 7zip says that Affect3D_G4ES04P01_trans.mp4 is damaged. I can start that video in vlc, but it plays only to 22 of 29 seconds. Is there a replacement of the mp4 (hopefully) or the rar?

miro
July 28, 2013
0

Hi there, contact service@affect3d.com they’ll arrange a download link for you!

July 25, 2013
0

ive managed to download all 3 parts of G4E but when joining using Winrar i get an error message saying pt1 is corrupt. ive downloaded pt1 3 times now but same response. i sent an email to service@affect3d.com about 24 hours ago but no response as of yet.

help appreciated

July 23, 2013
0

I downloaded the 3 parts, but I don’t know what to do next.. Do I need to open them with winrar ?

July 23, 2013
0

I purchased and downloaded G4E but now I cant seem to watch it, it goes black screen every time I try to view it idk why its doing that i hope this gets fixed or I just wasted my money….

July 23, 2013
0

When I run the start.exe Adobe Flash Player (11) pops up but it gets stuck at 0%. What should I do?

July 25, 2013
0

I’m having the same problem, getting stuck at 0%.

July 24, 2013
0

Mine gets stuck at 100%. Latest Flash version, too. 100% and then… (Not Responding)
I tried reinstalling Flash and that didn’t fix it either.

July 22, 2013
0

have the same problem with BMT (links not working) as the posters before me. a bit like paying to get blue balled lol 😛

July 22, 2013
0

when is BMTmicro going to be up and running again
or when will i get my alternate download link? iv been waiting for hours for it. while others seem to get it in few minuets. Did i send it wrong? please tell me step by step how to send it. Dose it matter witch email provider I use such as yahoo, msn, hot mail ect… I have paid for this over 4 hours ago. I’m starting to feel like I’m getting screwed, not in fun way lol.. thank you for your time. I will continue to wait for any info you can proved.

July 22, 2013
0

I love how the secure part of the BMTmicro site is up (the bit where they take your money) but the rest of there site is down. Purchased Girlfriends 4 Ever via BMT 3 hours ago (8 am UK time) and nothing so far. Have to admit, I’m a tad frustrated by all this 🙁

July 22, 2013
0

Why won’t my comments show up?

I just need to know the system requirements for this.

July 22, 2013
0

Oh sorry, moderation. Please delete this one.

July 22, 2013
0

Can anyone tell me the system requirements for this? I’m on a Mac, I don’t use a Windows shell. I just want to know if I can use this, so I can buy it and support you all.

Why didn’t you list the system specs, or at least a general notice about it?

July 22, 2013
0

bought through BMT. none of the links work. been retrying for a good two hours.

July 22, 2013
0

Can’t Download, Error Sever Not found, also getting worried I’m on Mac can I open this?

July 21, 2013
0

TO ALL COMPLAINING ABOUT GETTING IN THE STORE BY PUTTING YOUR USERNAME AND PASSWORD IN THE PROMPT THAT POPS UP.

THIS IS BECAUSE THIS PROMPT IS MEANT FOR A SITE ADMINISTRATOR BECAUSE THE STORE IS DOWN.

YOU CANNOT LOGIN TO THIS STORE UNTIL IT STARTS DISPLAYING LIKE NORMAL AGAIN.

July 21, 2013
0

I cant get into the store!!!!! HELP !!!!

July 21, 2013
0

can’t access the store! my username and pw is not working

July 21, 2013
0

The site is not letting me authenticate into the store. I know my name and password. Is it down or something?

July 14, 2013
0

Just shut up and take my money! Because I will be paying for this. This is by far the best work I’ve seen for sale anywhere in like the last any years!

October 8, 2012
0

can’t access the forum… still waiting for e-mail >_>

Supro
October 10, 2012
0

Send an email with your username to supro@affect3d.com and I’ll give you access.

August 16, 2012
0

Is this folder supposed to be empty after download: “Secret folder – Extreme Stretch – Proceed with Caution!”

August 2, 2012
0

Like everone else, black screen. I have Adobe 11. The game is v1.01

July 26, 2012
0

hi miro, I’ve got the same problem as above: I can launch the exe successfully, but when I click “show slide”, it stuntly turns blank…plz help…

July 14, 2012
0

I get a black screen dont know why.. any help?

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